Privacy Policy

Last Updated: July 14, 2025

At HSMHS.com, we are committed to protecting your privacy and ensuring that your Personally Identifiable Information (PII) is collected, used, and handled in accordance with applicable privacy laws and industry best practices.

What Is PII?

Personally Identifiable Information (PII) refers to information that can be used on its own or in combination with other data to identify, contact, or locate a single person, or to identify an individual in context.

1. What Information Do We Collect?

We may collect information from you when you:

Visit our website
Register for an account
Place an order
Subscribe to our newsletter
Fill out a form or survey
Contact us via phone, email, or chat
Leave feedback or reviews

2. When Do We Collect Information?

We collect personal data when you:

Register on our site
Place an order
Subscribe to communications
Fill out a contact form
Submit a support request
Provide feedback

3. How Do We Use Your Information?

Fulfill and manage orders
Provide customer support
Improve our site and services
Communicate offers and updates
Prevent fraudulent activity and maintain security

4. How Do We Protect Your Information?

We implement a variety of security measures to safeguard your data:

SSL encryption
Secure third-party payment processors
Restricted access to personal data
Regular malware scanning and system updates

No system is entirely immune, but we follow best practices to reduce risk.

5. Do We Use Cookies?

Yes. Cookies help us:

Remember cart contents
Save site preferences
Analyze site traffic for a better experience

You can disable cookies via your browser. Some features may not function properly without them.

6. Do We Share Your Information?

We do not sell or rent your personal data. We may share information with trusted third parties to:

Fulfill orders
Process payments
Provide marketing services
Maintain website functionality

All partners are contractually obligated to protect your information.

We may disclose information to comply with the law, protect our rights, or ensure user safety.

7. Third-Party Services

We may utilize services such as:

Google Ads and Analytics
Secure payment gateways (e.g., Stripe, PayPal)

These services may use cookies or other tracking technologies in accordance with their own privacy policies.

8. Google AdSense & Remarketing

We use Google AdSense for advertising. Google may use cookies (including DART cookies) to show ads based on your previous visits. You can manage your ad settings here or opt out via the Network Advertising Initiative.

9. Children’s Privacy (COPPA)

We do not knowingly collect information from children under age 13. If we learn we’ve collected such data, we’ll delete it. Parents may request removal of their child’s information.

10. Data Retention

We retain personal information only as long as necessary to fulfill its original purpose. You may request account or data deletion at any time by contacting info@hsmhs.com.

11. Data Breach Notification

In the event of a data breach, we will notify affected users by email within 7 business days in accordance with Fair Information Practices.

12. California Consumer Privacy Act (CCPA)

If you’re a California resident, you may request access to or deletion of your personal data. Email us at info@hsmhs.com with the subject line “CCPA Request.”

13. International Data Notice

This website is intended for U.S. customers. If you access it from outside the U.S., you consent to your data being processed under U.S. laws.

14. Do Not Track (DNT) Signals

We do not currently respond to Do Not Track browser settings.

15. CAN-SPAM Compliance

We comply with the CAN-SPAM Act by:

Not using false or misleading email headers
Identifying promotional emails
Including our physical address
Allowing users to unsubscribe easily

You can unsubscribe from marketing emails at any time using the link provided in each message.

16. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date. Your continued use of the site means you accept the updated terms.

17. Contact Us

If you have questions or wish to exercise your privacy rights, contact us:

HSMHS.com
16076 Lee Hwy
Bristol, VA 24202
Email: info@hsmhs.com
Phone: 276-669-9133

Last Edited: July 14, 2025