Terms & Conditions
Terms of Service
Last Updated: July 14, 2025
Welcome to HSMHS.com ("Website"), operated by Houser Supply, Inc., doing business as HSMHS.com ("Company," "we," "our," or "us"). By accessing or using this Website, you agree to comply with and be bound by the following Terms of Service. If you do not agree to these terms, please do not use our Website.
1. Acceptance of Terms
By using our Website, you agree to be bound by these Terms of Service, our Privacy Policy, and any other applicable policies posted on the Website. These Terms apply to all visitors, users, and others who access or use the Website.
2. Use of the Website
You agree to use the Website only for lawful purposes. Prohibited activities include but are not limited to:
- Engaging in unlawful, fraudulent, or harmful behavior
- Uploading or distributing viruses, malware, or any harmful technologies
- Attempting data mining, scraping, or other unauthorized data collection methods
- Attempting to interfere with or disrupt the Website, its servers, or networks
We reserve the right to limit, suspend, or terminate your access to the Website if we believe you are using it in a manner that is harmful, abusive, or violates these Terms.
3. User Accounts
Some Website features may require account registration. You agree to provide accurate and current information and to maintain the confidentiality of your account credentials. You are responsible for all activities that occur under your account.
4. Intellectual Property
All content on this Website — including text, graphics, logos, images, and software — is the property of Houser Supply, Inc. or its licensors and protected by U.S. and international intellectual property laws. Unauthorized use, reproduction, or distribution is prohibited without express written consent.
5. Product Information
We strive for accuracy in all product listings, pricing, and descriptions. However, we do not guarantee that content is complete or error-free. We reserve the right to correct errors and update information at any time without prior notice.
6. Ordering and Payment
All orders are subject to acceptance. We reserve the right to cancel orders for any reason, including inventory limitations, inaccuracies, or suspected fraud. You agree to provide complete and valid payment information. Additional verification may be required.
We are not responsible for shipping delays caused by carriers, weather, or other events outside our control. Risk of loss passes to you upon our delivery to the carrier.
7. Returns and Refunds
Please refer to our Shipping & Returns Policy at hsmhs.com/shipping-returns. By placing an order, you agree to be bound by the terms of that policy.
8. Limitation of Liability
To the fullest extent permitted by law, Houser Supply, Inc. shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Website or any product purchased, including but not limited to lost profits or data.
9. Indemnification
You agree to indemnify and hold harmless Houser Supply, Inc., its officers, directors, employees, and agents from any claims, losses, or damages arising from your use of the Website or violation of these Terms.
10. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the content, privacy practices, or accuracy of these external sites. Use of third-party websites is at your own risk.
11. Changes to the Terms of Service
We may update these Terms of Service at any time. Changes take effect upon posting. Continued use of the Website indicates your acceptance of the revised Terms.
12. Governing Law
These Terms are governed by the laws of the Commonwealth of Virginia. Any disputes shall be resolved in the state or federal courts located in Washington County, Virginia.
13. Contact Information
Houser Supply, Inc.16076 Lee Hwy
Bristol, VA 24202
Email: info@hsmhs.com
Phone: 276-669-9133
14. Disclaimer of Warranties
The Website and all content, products, and services provided through it are offered “as is” and “as available” without warranties of any kind, either express or implied. We do not warrant that the Website will be error-free, uninterrupted, or free of viruses or other harmful components.
15. Termination
We reserve the right, in our sole discretion, to suspend or terminate your access to the Website at any time and for any reason, including if we believe you have violated these Terms of Service. You remain liable for any outstanding obligations at the time of termination.
16. Severability
If any part of these Terms is found to be unlawful, void, or unenforceable, that provision shall be deemed severable and will not affect the validity of the remaining provisions.
By using this Website, you acknowledge that you have read, understood, and agree to these Terms of Service.