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Terms & Conditions

Terms of Service

Last Updated: Oct 17, 2024.

Welcome to HSMHS.com ("Website"), operated by Houser Supply, Inc., doing business as HSMHS.com ("Company", "we", "our", or "us"). By accessing or using this Website, you agree to comply with and be bound by the following Terms of Service. If you do not agree to these terms, please do not use our Website.

1. Acceptance of Terms

By using our Website, you agree to be bound by these Terms of Service, our Privacy Policy, and any other applicable terms and policies posted on the Website. These Terms apply to all visitors, users, and others who access or use the Website.

2. Use of the Website

You agree to use the Website only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else’s use of the Website. Prohibited behavior includes:

  • Any conduct that is unlawful or fraudulent.
  • Distributing viruses, malware, or any other harmful technologies.
  • Engaging in any form of data mining, scraping, or similar data gathering.

3. User Accounts

To access certain features of the Website, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account.

4. Intellectual Property

All content on the Website, including but not limited to text, graphics, logos, images, and software, is the property of Houser Supply, Inc. or its content suppliers and is protected by U.S. and international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or otherwise exploit the content for commercial purposes without express written consent from Houser Supply, Inc.

5. Product Information

We strive to ensure that all product descriptions and prices listed on the Website are accurate. However, we do not warrant that product descriptions or other content on the Website are complete, current, or error-free. We reserve the right to modify the contents of this Website at any time, including changes to product prices, without prior notice.

6. Ordering and Payment

All orders placed through the Website are subject to acceptance by Houser Supply, Inc. We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or issues identified by our fraud detection processes. You agree to provide accurate and complete payment information and understand that additional verification may be required before processing your order.

7. Returns and Refunds

For information on returns and refunds, please refer to our  return and shipping page hsmhs.com/shipping-returns. By making a purchase on our Website, you agree to be bound by the terms of that policy.

8. Limitation of Liability

To the fullest extent permitted by applicable law, Houser Supply, Inc. shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the Website or any products purchased through the Website, including but not limited to lost profits, data loss, or business interruption.

9. Indemnification

You agree to indemnify, defend, and hold harmless Houser Supply, Inc., its affiliates, officers, directors, employees, agents, and licensors from and against all claims, damages, liabilities, losses, and expenses (including attorney's fees) arising from your use of the Website or breach of these Terms.

10. Third-Party Links

The Website may contain links to third-party websites that are not owned or controlled by Houser Supply, Inc. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites. You agree that Houser Supply, Inc. shall not be liable for any damage or loss caused by or in connection with your use of such third-party websites.

11. Changes to the Terms of Service

We reserve the right to modify these Terms of Service at any time. Any changes will be effective immediately upon posting to the Website. Your continued use of the Website after any changes signifies your acceptance of the new terms.

12. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the Commonwealth of Virginia, without regard to its conflict of law principles. Any legal action arising under these Terms shall be filed only in the state or federal courts located in Washington County, Virginia.

13. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Houser Supply, Inc.
16076 Lee Hwy
Bristol, VA 24202
Email: info@hsmhs.com
Phone: 276-669-9133

By using this Website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.